Privacy Policy

Welcome to Purrr & Pooch! We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your information when you visit our website and use our services.

Information We Collect

We may collect the following types of personal information from you:

1. Contact Information: Name, email address, mailing address, and phone number.
2. Payment Information: Credit card details or other payment information.
3. Order Information: Details about the pet portraits you order, including any photos you upload.
4. Usage Information: Information about how you use our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect for the following purposes:

1. To Process Orders: We use your contact and payment information to process and deliver your orders.
2. To Communicate with You: We use your contact information to send you updates about your order, respond to your inquiries, and send promotional materials (with your consent).
3. To Improve Our Services: We use usage information to understand how our website is used and to improve our services and user experience.
4. To Personalize Your Experience: We may use your information to customize our services and offers to better meet your preferences.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes using encryption for sensitive data, maintaining secure servers, and restricting access to personal information to authorized personnel only.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for the following:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering services to you. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Your Choices

You have the right to:

1. Access and Update Your Information: You can access and update your personal information by logging into your account or contacting us directly.
2. Opt-Out of Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.
3. Delete Your Information: You can request the deletion of your personal information by contacting us, subject to legal and contractual obligations.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us via our contact page.